Day 1: Foundations of Business Resilience
Session 1: Defining Business Resilience
- Key concepts and principles of business resilience.
- Importance of resilience in dynamic business environments.
- Real-world examples of resilience in action.
Session 2: Cybersecurity Fundamentals
- Overview of common cyber threats (e.g., phishing, ransomware, DDoS).
- Best practices for protecting business assets.
- Introduction to cybersecurity frameworks.
Session 3: Incident Response Planning
- Key elements of an incident response plan. Insurance as a risk mitigator.
- Role of cross-functional teams during a crisis. Legal and forensic roles.
- Simulated exercises for crafting an effective plan.
Session 4: Regulatory Context and Compliance
- Overview of the Protection of Personal Information Act (POPIA) in South Africa.
- Global data protection regulations (e.g., GDPR). Case law of European fines against other countries.
- Aligning compliance with resilience goals. The role of combined assurance and internal audit.
Session 5: Interactive Workshop
- Case-based activity: Identifying gaps in business resilience.
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Day 2: Building and Sustaining Resilience
Session 1: General Controls in Resilience
- Definition and types of general controls.
- Role of controls in preventing and mitigating risks. Automated detection.
- Designing effective control systems. Prevention versus detection. Manual versus automated.
Session 2: Systems Development Lifecycle (SDLC)
- Overview of SDLC stages.
- Incorporating resilience into each SDLC phase. Role of assurance providers.
- Common pitfalls and solutions in resilient system design.
Session 3: Leveraging AI and Big Data
- Role of AI in predicting and mitigating risks.
- Using big data for trend analysis and decision-making.
- Examples of AI-driven resilience tools.
Session 4: Case Study 1: Cyber Attack on a Multinational Corporation (2022)
- Detailed analysis of the event. Lessons learned from incident response and recovery efforts. Application of best practices to prevent future incidents.
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Day 3: Lessons from Failures and Future Trends
Session 1: Case Study 2: Supply Chain Disruption in Manufacturing (2023)
- Analysis of the root causes and impact. Strategies for mitigating supply chain risks.
- Role of technology in improving supply chain resilience.
Session 2: Case Study 3: Data Breach in the Financial Sector (2021)
- Examination of breach details and recovery efforts.
- Key takeaways for enhancing data protection. Discussion on regulatory implications.
Session 3: Emerging Trends in Resilience
- Advances in AI, machine learning, and predictive analytics.
- Adopting blockchain and other technologies for resilience.
- Future challenges and preparedness strategies.
